Orders of a specific quantity of our product placed within the designated region are eligible for complimentary delivery. However, orders placed outside this region may incur shipping fees. Please be aware that customs fees and/or taxes will be the recipient’s responsibility.
We offer a 180-day satisfaction guarantee to ensure your happiness with our product. If you are not satisfied with your purchase, you may return any unopened bottles within 180 days of your order for a full refund. Opened or empty bottles do not need to be returned.
When returning unopened bottles, customers are responsible for covering the shipping costs. Refunds will be issued for the original purchase only. After receiving the returned items in undamaged condition, we will proceed with the full refund. To initiate the refund process, please reach out to us within 180 days from the date of your order with the necessary details.
Information Needed for Refund
Email used for the order
Order Confirmation Number
Return the unopened bottles, along with the shipping packing slip, to the designated return address. Once we receive the unopened bottles with the shipping packing slip, the refund will be processed accordingly.
For any inquiries or to initiate the refund process, please get in touch with us via the provided email address. Our customer support team is available during specified hours.
Please note that refunds may take some business days to process, and return shipping costs will be incurred by the customer.